Almost all companies are using smart computer tools, but most are still just testing them or using them for small projects. Many are curious about "agents," which are new tools that can do tasks all by themselves. While these tools help make things, they often do not help the whole company earn much more money yet. The companies getting the best results, called "high performers," use the tools to grow and make new things, not just to cut costs. These top companies change how their teams work and have leaders who strongly support using the new tools. People have different ideas about how this will change jobs; 32% think there will be fewer jobs, but 43% think the number of jobs will stay the same. The biggest risk companies worry about is the tools making mistakes.
McKinsey: The state of AI in 2025
Many companies test smart tools, but few use them well. The best companies use them to grow.